Protect your business

Your eCommerce fraud prevention solution

Accurately deal with ATOs, payment fraud, resell, refund and promo abuse via a single API

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Essential features of our eCommerce fraud protection

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Insightful data about each user

We collect in-depth customer data: behavioural, device, network, and browser data to give you a comprehensive view of each online customer so you can reject only fraudsters.

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Fully explained recommendations

Get accurate recommendations in real-time with explained decision logic to understand why the user was rejected.

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Decision engine under your control

Have full control over details of the decision logic - rules, lists, ML model thresholds and decide which one to use to fight with fraud.

Protect your eCommerce from online fraud

Fraudulent transactions

Struggling with online payment fraud? Automatize fraud detection and transaction screening to keep your fraud/chargeback ratios as low as you need them to be while maximizing the acceptance rate. Protect your ecommerce from online payment fraud with our wide range of tools and technology.

Machine Learning models
Network anonymization
Disposable email
Devices / users velocity checks
Pattern anomaly detection
Chargeback fraud

Prevent chargebacks from happening, reduce friendly fraud and manage alerts with one solution. Receive chargeback notifications close to real-time to avoid claims and reduce costs.

Nethone Alerts
Account registration fraud & takeover

Get your online store account protection so fraudsters can't create fake accounts or steal them from your customers. We precisely identify users at the login attempt to stop bots and account takeover fraud. All in real time with no friction to the end user.

Digital fingerprint velocity checks
Behavioral biometrics
Pattern anomaly detection
Promo abuse

Don't let anyone take advantage of your special offers. Use our disposable emails and bot detection features and prevent promo abuse. Deploy our sophisticated user profiling tools to automatically identify users who try to abuse your policies or promotions.

Disposable emails
Devices / users velocity checks
Bot detection
Referall & refund / return abuse

Make sure no one exploits your referral programs or refund policies. Use our ecommerce fraud prevention solution and recognize and reject fraudulent users during payments so they will not abuse your business afterwards.

Disposable email
Devices / users velocity checks
Bot detection
Choose your plan
[03.01.00] Solutions - Industry - E-commerce 01 protect ecommerce

Large fashion eCommerce player

Read how we tailor-made a fraud prevention solution that delivered increased conversion rates and lowered both the overall chargeback rate and the amount of manually-reviewed traffic.

60%

12%

89%

Read full case study
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Face the most common challenges in the eCommerce industry with us

Lack of insightful data to understand the fraud nature

We got you covered in this area too. Our intelligence team is on track with every new fraud type based on Darknet / Clearnet knowledge to provide you with recent insights about the risks coming your way. We take care of gathering & analyzing the data and putting it into actionable recommendations and named risks. You can monitor and understand the ongoing performance and decision configuration directly via the Dashboard.

Lack of tech resources

Lack of tech resources is no longer your issue. We offer you our solution in three plans - from a simple API integration and ready-to-use solution for a newbie to a more customized one with Customer Success and Data Scientist support to calibrate your anti-fraud setup. Each plan gives you access to our intuitive dashboard with an overview of each transaction and fully explained recommendations.

The constant evolution of consumer behaviour

Following up on users' behavior, and changes in payment methods and technology are challenging. We'll help you get to Know Your Users™ better, detect any emerging fraud patterns and adjust to the ever-evolving nature of your business. Our solution will help you recognize bots and fraudsters over legitimate users and make an informed decision on accepting or rejecting the transaction.

Legal and compliance issues

Our infrastructure is based in the EU and is 100% GDPR compliant. We act as a processor of data provided by the merchant, and we ensure the robust security of collected information. We are also 100% cloud-based (AWS) with the flexibility to serve customers from localized data centres. Additionally, we’re ISO 27001 certified and SOC2 Type 2 compliant. Find more info below.

No experience in managing fraud

Our solution can be 100% automatic, and you don't need a dedicated staff at all to start protecting your business. You can effectively use our Essential or Standard product with pre-trained machine learning models, ready to use from day 1, with access to our Dashboard where you can see all the traffic, recommendations and explanation of why the transaction was declined or accepted. Our Premium customers gain access to a dedicated Customer Success Manager and Data Scientist who understand the specificity of your business and deploy the optimal ML models configuration for your use case.

SCA compliance with less friction

You can be 100% compliant with the Strong Customer Authentication (SCA) requirements and start benefiting from TRA exceptions. We use behavioural biometrics & digital fingerprinting to recognise recurring registered users, at login. It’s better than conventional 2FA since it offers much better UX to the end customers, you’ve been working so hard to win over.

I believe that one of Nethone’s biggest differentiators has been their partnership, support, and even the speed to solve all our doubts about the tool they are offering us.

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1595325936423
Kleber Dorce

Sr Fraud Manager

Grupo Boticário

Industry: eCommerce

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Kleber Dorce

Sr Fraud Manager

Grupo Boticário

Industry: eCommerce

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Nethone's solution for behavioural data analysis allows us to efficiently and transparently reduce risk in our transactions — something that is essential for the success of our business.

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Carlo Restelli

VP of Risk

Grover

Industry: eCommerce

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Carlo Restelli

VP of Risk

Grover

Industry: eCommerce

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The platform is brilliant and the combination of a solid customer success team which helps you to make use of all the features really convinced me about the value of the product.

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Avishai Gurt
Avishai Gurt

Head of Technology

Yuno

Industry: eCommerce

Avishai Gurt
Avishai Gurt

Head of Technology

Yuno

Industry: eCommerce

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We discovered Nethone through a recommendation that our CEO obtained from one of our partners. Since fraud is a very sensitive subject, we decided to trust Nethone with our eyes closed on this important fraud-fighting mission.

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Wesley Junior
Wesley Batista Vieira Junior

Support Manager and Tech Lead

Forsh

Industry: eCommerce

Wesley Junior
Wesley Batista Vieira Junior

Support Manager and Tech Lead

Forsh

Industry: eCommerce

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In the online payment processing business, we need to protect ourselves from every fraud attempt. We chose Nethone to help us with that defence. Nethone has been an outstanding partner in providing technological solutions and the support we need.

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Ricardo Dortas Schonhofen
Ricardo Dortas Schonhofen

CEO

Epag

Industry: eCommerce

Ricardo Dortas Schonhofen
Ricardo Dortas Schonhofen

CEO

Epag

Industry: eCommerce

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Nethone is one of the frontrunners in the fraud prevention space using the latest technologies to stay ahead of the fraudsters. Nethone’s team is experienced and knowledgeable to establish successful, long term partnerships with clients and stakeholders.

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Floor Tuinstra

Head of Product

UBsend

Industry: eCommerce

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Floor Tuinstra

Head of Product

UBsend

Industry: eCommerce

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Nethone was our first pick. Not only because they guaranteed fast integration, but also because they provide us with accurate fraud prevention and actionable insights on how to improve our conversion rates and sales flow.

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Paweł Rzewuski

President of the Management Board

Prosto

Industry: eCommerce

pawe-rzewuski
Paweł Rzewuski

President of the Management Board

Prosto

Industry: eCommerce

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Take the first step in the fight against fraud. Start fraud prevention with us.

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