The effective chargeback management solution

Avoid the chargeback procedure and solve the request close to real time

In a standard path, a potential chargeback process is raised either by a customer or because someone used the card to commit fraud. The procedure goes through many stages and can take up to 3 months, generating additional chargeback costs.

We collect all alerts and match them with your transactions. We use our API to send you summarized information about what triggered the alerts, then you can refund the end customer to avoid chargeback disputes. We send to our chargeback alert providers Ethoca or Verifi all the notification feedback from you while they transfer the outcome to the issuer, officially closing the case.